Automated Payment Plan
Pay your gas bill automatically each month on its due date through the Automated Payment Plan. Washington Gas continues to send you a statement each month but, on the due date, the amount of the bill will be deducted electronically from your checking account -- no check writing, postage or waiting in line.
Once enrolled, your payment appears as a deduction on your monthly bank account statement and will be shown as a payment on your gas bill the next month. An unsuccessful withdrawal from your account will result in a charge by Washington Gas.
If you want to question the amount of your bill or suspend an automated payment, please call us at 703-750-1000 prior to 4 p.m., at least three business days before your bill is due. When an automated payment is suspended, other payment arrangements must be made. Also, please notify Washington Gas if you change your checking account.
Signing Up Is Easy!
To enroll in the Automated Payment Plan, simply fill out and
return the short enrollment application in our Payment Plans & Services Brochure.
To complete enrollment for the Automated Payment Plan, be sure to sign the authorization agreement to acknowledge the terms of the plan.
This authorization will allow us to work with your bank to set up the automated
payment. Also, please write "VOID" on a blank or canceled check, or send us a
photocopy of one of your checks. We cannot accept a deposit ticket. Enclose the
voided check or photocopy of check with your application so we may verify your
bank information. Your application for the Automated Payment Plan cannot be processed
without a voided check or photocopy of check.
Please note: You must continue to
pay by check until you see a message on the payment stub portion of your bill
that reads "Automated Payment Plan."
Looking for Other
Billing and Payment Options?
Need further assistance?
Email your question or problem to us through our Contact Us form and we'll get back to you with an answer as soon as possible. You also can call us at (703) 750-1000, Monday through Friday from 8 am to 9 pm or Saturday from 8 am to 4:30 pm.
If you smell gas or have an emergency, call (703) 750-1400 anytime day or night.
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