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Welcome To Washington Gas

For more than 165 years Washington Gas has been distributing natural gas to customers in the District of Columbia, Maryland and Virginia. We bring natural gas to your home or business safely and reliably.

Questions and Answers

What is the Customer Choice Program?

As a result of energy deregulation and Washington Gas' advocacy for a competitive market, customers have the choice to buy their gas from Washington Gas -- the regulated utility -- or from energy supply companies that sell natural gas in the competitive marketplace.

Who can participate in the Customer Choice Program?

All commercial customers in the District of Columbia are eligible to participate.

How do I participate?

A list of licensed, participating energy supply companies is provided below.

If you are considering enrolling, you may want to contact several suppliers, or, in some instances, suppliers already may have contacted you with information -- using advertising, direct mail, personal contact or other customary means to promote their services.

As with other important consumer purchases, make sure to shop and compare prices and services. Talk with energy suppliers about their qualifications, price offers and fees, contract requirements, and billing procedures.

If you decide to buy your natural gas from one of the suppliers listed below, you will be asked to sign a consent form authorizing the supplier to enroll you in the Customer Choice Program.

When can I sign up for the program?

Enrollment is open every month of the year. Suppliers participating in the Customer Choice Program:

Date: November 03, 2008

The information provided herein is for informational purposes only and is subject to change without notice. Washington Gas cannot guarantee its accuracy. For the most up-to-date information regarding a participating supplier, please contact that supplier directly.

Agera Energy

Ambit Energy

BGE Commercial Building Systems

Bollinger Energy Corporation

Constellation Energy Gas Choice, LLC.

Constellation Energy Services - Natural Gas LLC

Constellation NewEnergy

Deca Energy
1-855-332-2365 / 202-670-5558

Direct Energy Business Marketing LLC

Gateway Energy Services Corp.


Pepco Energy Services

PPL Energy

PS Energy

Sprague Operating Resources LLC

Tiger Natural Gas

UGI Energy Services/Gasmark

Viridian Energy PA LLC

WGL Energy Services
1-844-4ASKWGL or 1-844-427-5945

Do retail energy supply companies and their sales representatives work for Washington Gas, the utility?

No. Retail energy suppliers are in business to compete against one another to sell you natural gas and perhaps other energy products and services. Washington Gas is the regulated utility and is responsible for the following:

1. Providing the gas supply or commodity to any customer who does not choose to buy from a retail energy supplier.

2. Providing safe and reliable delivery of natural gas to all of its customers and responding around-the-clock to any natural gas emergency.

3. Reading customers' meters and providing billing services.

What will the energy supply company charge me?

Remember that energy suppliers are competing against one another for your business so it is likely that their prices and services will differ. Be sure to ask which charges are included in the price that a supplier quotes and ask about any additional fees or charges not included.

How do I make a cost comparison of the participating natural gas suppliers?

When you obtain suppliers' prices, ask whether the price includes the balancing charge, a fee to help ensure adequate supply. Washington Gas' historical price already includes this charge, and you will want to make accurate comparisons.

How am I protected?

Consumer protection standards are in place. The natural gas is delivered to you through the company's system of pipes, and, in the unlikely event that your energy supply company exits the program, Washington Gas makes sure you receive the gas you need.

How do I obtain more information about this program?

To find out more about this program, consider the following resources:

Washington Gas

District of Columbia Office of the People's Counsel

Public Service Commission of the District of Columbia

You can also obtain information by calling a special telephone number for both the Public Service Commission of the District of Columbia and the District of Columbia Office of the People's Counsel: 1-887-Y-CHOOSE