A key part of our journey is improving our understanding of issues of equality and social justice.
At Washington Gas, we recognize the stress and strain that the Coronavirus (COVID-19) pandemic is presenting to our community and to our country. All of us are feeling the impact of this unprecedented public health situation. I want to assure you that Washington Gas recognizes the essential role natural gas plays in the daily lives of our customers. During these challenging times, we want to remove any added stress that comes with this uncertainty. That’s why we are suspending disconnections and waiving late fees on customer bills until we get past this crisis. These actions are automatically in place and do not need to be requested. In addition, we are offering payment arrangements designed to meet our customers’ needs. We will continue to be there for you each and every day, providing the natural gas service you rely on for so many important needs. To view the entire letter to customers, click here for more.