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Partners & Programs Workshop

Washington Gas sponsored a Partners and Programs Workshop on March 29 for contractors and manufacturers who work with safe and efficient gas products. Workshop participants followed three different tracks: Technical Training, Washington Gas Processes and Programs and Manufacturer Highlights.

Jack Ellison, Senior Damage Prevention Specialist, shared information on "Focusing on Safety: How to Prevent Damage" with eager participants. 

During the one-hour segment, Ellison covered:

  • the importance of calling 811 at least 48 hours before starting any project that will involve digging
  • making sure all utilities have positively responded
  • walking job sites to look for clear evidence of utility facilities; and
  • how to file a discrepancy ticket.

"One of the best things Washington Gas has done for you is to create an enhanced positive response process," Ellison, Senior Damage Specialist, told his groups. "We will send you a report that includes aerial photos of your job site and the photos will show markings to help identify where our lines are located."

Ellison shared that Washington, D.C. area utilities have been doing a good job of educating the public about hazards and are successfully reducing damage incidents. "We’re down to slightly more than one damage per 1,000 tickets," said Ellis. "The rest of the country is at six damages per 1,000 tickets granted."

In "101: Everything You Need to Know about Natural Gas," Peter Garrigan gave a general overview of Washington Gas and talked about some of the company’s training programs and services for partners. In other sessions, Josh McClelland, Roger Moffatt and Peter Swinton of the DC Sustainability Energy Utility shared "How to Save Your Customers Money." Luella Miles and James Conyers moderated sessions on "Navigating the Washington Gas Process for Residential Projects." Jim Thompson and Rob Postell led discussions on "When & Why Split Systems and Sizing is Important" and "Navigating the Washington Gas Process for Large Projects," respectively.

"The day-long workshop was extremely important to us because supporting our partners is the key to ours and their success," said Jennifer Eugene, Manager - Sales Engineering and Channel Development Team. "Our partners’ knowledge about natural gas products is vital to our customers. The more we do to educate and empower our partners, the better we serve our customers. My team deserves all the credit for suggesting and structuring this workshop. I’m very pleased at the response and look forward to more collaborative opportunities such as this one."

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