Have you fallen behind on your gas bill and live in Washington D.C.? We care about your situation and are here to help you get assistance from multiple programs offered through the federal government, state-managed programs, Washington Gas and The Salvation Army
Please note that your first step to receive financial assistance is applying to the federal LIHEAP Program. Learn more about the guidelines below.
At a Glance: Washington D.C. Energy Assistance Programs
Federal LIHEAP Program (past-due billing assistance)
Residential Essential Services (past-due billing assistance)
Washington-Area Fuel Fund (past-due billing assistance)
Arrearage Management Program (billing assistance/payment plan)
Federal LIHEAP Program
LIHEAP funding offers grants to states and Washington D.C. to help qualified applicants pay their energy bills. Your household size and income are among the information needed to qualify. Once certified, you may be eligible for one or more of the assistance programs listed below
You have several ways to apply for certification.
- Enroll at LIHEAP online.
- Contact the Department of Energy & Environment (DOEE) at 311.
- Contact the DOEE online.
Residential Essential Services (RES)
If you use natural gas as the principal source to heat your home, you may qualify for a discount each month during the heating season (Nov. 1 to April 30). Once you are certified as LIHEAP-eligible, you may also be eligible for RES.
Washington-Area Fuel Fund (WAFF)
WAFF is a partnership between Washington Gas and The Salvation Army that assists thousands of families in D.C., Maryland and Virginia with their fuel bills. Regardless of your eligibility for other assistance programs, you may still receive help from WAFF by demonstrating proven need.
Arrearage Management Program (AMP)
Until Oct. 31, 2022, you may be eligible to enroll in the 12-month AMP assistance offered by Washington Gas. The program was designed for fuel bill assistance during the COVID pandemic and requires that you be certified by LIHEAP. You have two possible paths to receive aid:
- If you have a past-due fuel bill of more than $3,000: Apply for energy assistance (LIHEAP, RES, WAFF) to bring the past-due amount to $3,000 or less. AMP then offers a structured payment plan that will forgive balances after 12 months.
- If you have a past-due fuel bill of $3,000 or less: Apply directly to AMP for a structured payment plan that will forgive balances after 12 months.
Bill Management Options
If you don’t qualify for the options above, you can still get help with your bill. Washington Gas offers multiple choices such as deferred payment arrangements, budget plans and automated payment options. Click Manage My Bill below to learn more.
Thank you for being a Washington Gas customer.