Washington Gas Earns Top Ranking in J.D. Power Business Customer Satisfaction SurveyMarch 25, 2009
WASHINGTON--(BUSINESS WIRE)--Washington Gas has earned the highest ranking among utilities in the East region according to the 2009 J.D. Power and Associates Gas Utility Business Customer Satisfaction Study released last week. Receiving an overall customer satisfaction index score of 647, Washington Gas was 34 points above the next-highest utility and 43 points above the regional average. Ratings are based on a 1,000-point scale. There are nine gas utilities in J.D. Power’s East region.
Eric Grant, 202-624-6091