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Be on the Lookout for Your Interruptible Customer Winter Preparedness Package

The Interruptible Customer Winter Preparedness packages for the upcoming winter heating season were mailed out as of September 15, 2016. If you do not receive your certified package within 10 business days of September 15, 2016, please call the Interruptible Hotline at 703-750-4773.


All Interruptible Operations Are Normal

Customers are reminded to maintain contact with your third-party natural gas supplier for operational instructions specific to your account.

All interruptible customers are mailed an annual interruptible readiness package in September. Packages are sent to the administrative contact on record for each interruptible account.

This package contains important interruptible operations materials including a contact personnel sheet and a verification of equipment readiness form that must be returned to ensure that notifications are received. This information must be kept current to allow us to provide you with notifications related to your account. Failure to update or provide this contact information does not eliminate the need to comply with interruptions or curtailments. Failure to comply with interruptible notifications will result in penalties being assessed.

To update this information, please email or call us at 703-750-4773.

*Disclaimer: This web page is intended for the sole use of Washington Gas' large commercial and industrial customers who maintain an alternate fuel capability for their natural gas service and who receive service from Washington Gas under specific contract provisions.All other customers served by Washington Gas are unaffected by the above information.