ALL INTERRUPTIBLE OPERATIONS ARE AT NORMAL STATUS
Interruptible operations are in NORMAL status meaning there are no interruptible operations or restrictions currently in effect. Interruptible customers should maintain contact with their third-party natural gas supplier for operational instructions or contractual restrictions specific to their contract.
Please continue to monitor the interruptible operations website at https://www.washingtongas.com/services/business-owners/interruptible-customers and the interruptible hotline at 703-750-4773.
TO WASHINGTON GAS INTERRUPTIBLE CUSTOMERS
At Washington Gas, taking care of our customers and our communities is what we do. It is our top priority to maintain the business continuity needed to support our Interruptible customers. While the Coronavirus (COVID-19) pandemic presents an unprecedented challenge to our region and our nation, the dedicated Key Accounts team is committed to doing all we can to continue serving and supporting our customers.
To minimize any inconvenience during these challenging times we ask that your organization perform the necessary facility maintenance to ensure that your equipment is capable to switch to an alternate fuel source. It is also critical that you maintain an adequate, uncontaminated alternate fuel supply at all times. Please check our website for any interruptible operational updates at https://www.washingtongas.com/services/business-owners/interruptible-customers.
If you have any questions during this time, please reach out to the Key Accounts team via email at Keyaccounts@washgas.com or by phone at 703-750-4773.
INTERRUPTIBLE CUSTOMERS REQUESTING TRANSITION TO FIRM SERVICE, PLEASE READ THE FOLLOWING:
If you are an Interruptible customer that would like to request switching to Firm Service, you may request Firm Service any time during the year, prior to the August 1 deadline. All requests are evaluated between April 1 and August 1, allowing Washington Gas to perform due diligence and research in order to evaluate and possibly accommodate requests.
*Disclaimer: This web page is intended for the sole use of Washington Gas' large commercial and industrial customers who maintain an alternate fuel capability for their natural gas service and who receive service from Washington Gas under specific contract provisions. All other customers served by Washington Gas are unaffected by the above information.