Get Help: Your Virginia Gas Bill
Washington Gas Cares: Get Help with Your Virginia Gas Bill
Here for the DMV Today and Every Day
If you have fallen behind on your gas bill and live in Virginia, we are here to help.
Washington Gas partners with federal programs, state-managed programs, and community organizations to connect you with the support you may need. Your first step toward receiving financial assistance is to apply for the Virginia Energy Assistance Program (VEAP). Once approved, you may qualify for additional programs listed below.
If you do not qualify for energy assistance programs, or if you’re in a position to help others in your community, additional options are available below.
At a Glance: Virginia Energy Assistance Programs
Bill Assistance
Energy Efficiency & Home Support
Bill Management Options
Help Other Stay Warm
Bill Assistance
Virginia Energy Assistance Program (VEAP)
VEAP helps eligible households pay their heating and cooling bills. Benefits are based on factors such as household size, income, and heating source.
To learn more or apply, contact the Virginia Department of Social Services:
- Call 2-1-1 or 800-230-6977
- Visit the VEAP page through the Virginia Department of Social Services
- Explore resources at 211Virginia
Washington Area Fuel Fund (WAFF)
Washington Gas created the Washington Area Fuel Fund (WAFF) to help families in need pay their natural gas heating bills. Even if you do not qualify for other programs, you may still receive help from WAFF by demonstrating financial need.
Energy Efficiency & Home Support
Weatherization Assistance Program (WAP)
WAP helps income-eligible renters and homeowners reduce their energy bills and maintain safe, energy-efficient homes. Services may include:
- Insulation
- Duct sealing
- Heating and cooling system repairs or replacement
- Air sealing
- ENERGY STAR® lighting and appliance upgrades
WAP is funded by the U.S. Department of Energy and administered by local weatherization agencies.
Learn more:
Income Qualifying Energy Efficiency Program
Washington Gas partners with Community Housing Partners (CHP) Energy Solutions to provide no-cost energy efficiency upgrades to eligible customers. This program offers:
- Home energy audits
- Health and safety inspections
- Energy performance improvements
- Weatherization upgrades
- Gas furnace or water heater improvements when needed
These upgrades help reduce energy costs, improve comfort, and support a healthier home environment.
IQEEP is available to qualifying homeowners and renters in single-family homes or multifamily properties with gas space or water heating.
Bill Management Options
If you do not qualify for the above programs, or if you still need additional support, Washington Gas offers several tools to help you manage your bill:
- Installment Payment Plan: Spread your balance over 12 months
- Budget Plan: Pay the same amount each month
- eBill for paperless billing
- AutoPay for automatic monthly payments
Want to Help Others Stay Warm?
Your support can make a meaningful difference for families in need.
- Gift of Warmth: Help friends, family, or neighbors with their gas bill
- Washington Area Fuel Fund (WAFF): Washington Gas created WAFF to help families in need pay their natural gas heating bills.
Additional Help
If you have any questions regarding energy assistance plans in the area, please reach out at EAP@washgas.com or (703)750-4406.
Please register for our online e-bill service to manage your account online or use one of our other convenient payment options.