Washington Gas is committed to helping customers stay safe and warm through the winter. We know that no matter how mild or severe the winter weather may be, energy costs can strain household budgets.
To help Maryland, Virginia and D.C. residents prepare for the upcoming heating season, we have compiled important information about energy efficiency, conservation and energy assistance.
Customers who have difficulty paying their natural gas bills should contact Washington Gas at 703-750-1000 as soon as possible to learn about alternative payment plans.
Washington Area Fuel Fund (WAFF):
Founded by Washington Gas and administered by The Salvation Army, the Washington Area Fuel Fund (WAFF) helps families who do not qualify for, or who have exhausted, government energy assistance. WAFF pays for all types of fuel to heat families’ homes during the winter season. Washington Gas pays the administrative fees so 100 percent of WAFF contributions go to those who need assistance. WAFF is Washington Gas’ signature philanthropic program.
An unforeseen financial crisis brought on by an accident, medical problem or loss of income can cause a family to face a winter without heat. It might be a family with children or a senior citizen who must choose between food and warmth. When all other government assistance has run out, or simply is not available, WAFF is the last safety net.
Since WAFF’s inception in 1983, nearly $26 million has helped 281,000 residents in the Washington metropolitan region. WAFF relies heavily on the kindness and generosity of our neighbors to help provide heating assistance.
WAFF assistance is available annually between January 1 and May 31 through The Salvation Army’s 12 area offices. For more information or to apply for assistance, visit http://waffhelp.org/ to receive details on the location and phone number for the office in your area.To learn more about WAFF, click here.