Information for Customers Impacted in Centreville
February 17, 2026
Washington Gas is actively supporting the response to an incident that began on Sunday, February 15, in the area of 14300 Quail Pond Court in Centreville, VA.
Our priority is the safety and well-being of the community, and we remain committed to supporting residents impacted by this incident.
If you need assistance or information, resources are available below.
Resources and Information:
- Washington Gas is providing hotel accommodations for displaced residents.
- If you need temporary lodging, please email ombudsman@washgas.com to be connected to available hotel options. When emailing, please include:
- Full name
- Home address
- Phone number
- Whether you have a pet
- For the latest incident updates, please visit the Fairfax County Emergency Page and sign up to receive updates by texting FFXIncident to 888-777.
- Washington Gas customers can visit the Washington Gas website or call 844-WASHGAS (844-927-4427) for additional support.
- If you need temporary lodging, please email ombudsman@washgas.com to be connected to available hotel options. When emailing, please include:
Washington Gas is fully cooperating with state and federal authorities as they investigate the incident. Inquiries about the investigation should be directed to the NTSB.
Residents with photos or video footage related to the incident are encouraged to email witness@ntsb.gov.
As a reminder, if you smell natural gas, leave the area immediately and call the Washington Gas emergency line at 844-WASHGAS
(844-927-4427) or 911 from a safe location.