Information for Customers Impacted in Centreville

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March 6, 2026 - Customer Communication
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Washington Gas Safety Monitoring Plan for Quail Pond Court Area
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Safety Quick Guide: Information for Customers in Centreville
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Information on Residential Methane Detectors
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Centreville, Virginia | Guide to Terms

Washington Gas is actively supporting the response to an incident that began on Sunday, February 15, in the area of 14300 Quail Pond Court in Centreville, VA.

Our priority is the safety and well-being of the community, and we remain committed to supporting residents impacted by this incident.

If you need assistance or information, resources are available below.

Resources and Information:

  • Our latest customer communication is available here.
  • Re-entry safety information is available here.
  • Further safety information for Centreville customers is available here.
  • Washington Gas is providing hotel accommodations for displaced residents.
    • If you need temporary lodging, please email ombudsman@washgas.com to be connected to available hotel options. When emailing, please include:
      • Full name
      • Home address
      • Phone number
      • Whether you have a pet

Washington Gas customers can visit the Washington Gas website or call 844-WASHGAS (844-927-4427) for additional support.

For the latest incident updates, please visit the Fairfax County Emergency Page and sign up to receive updates by texting FFXIncident to 888-777.

Previous updates

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March 5, 2026 - Customer Communication