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Mercury Service Regulator Replacement Program

Welcome to the Washington Gas Mercury Service Regulator Replacement Program

Washington Gas, in coordination with the Maryland Public Service Commission, is actively replacing Mercury regulators to ensure customer safety.

If you have received a Required Regulator Survey letter or Required Regulator Replacement letter, your gas service may be at risk of interruption and a reconnection fee may apply. If you do not schedule an appointment within 21 days, your gas service will be SHUT OFF for the safety of your household and your neighbors.

DC:

MD:

VA:

Check Your Service Address Status

Check the status of your service location by entering your Washington Gas account number below

Has your natural gas service been terminated?

  • Contact 1-844-WASHGAS to schedule a Safety Compliance Visit.
  • If the regulator is inaccessible during the visit, a contractor will be scheduled at no cost to the customer to provide access. Once the regulator inspection has been cleared then gas can be restored.
  • If the regulator is accessible, or it is confirmed there is no mercury regulator at the residence, gas will be restored during the inspection.
  • If a Mercury Regulator is found, Washington Gas will coordinate with you to schedule the removal appointment.