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PAYMENT OPTIONS

PAYMENT OPTIONS

Washington Gas offers multiple convenient ways to pay your monthly bill. To help us serve you better, please verify that the name and address on your account are correct and call 844-WASHGAS (927-4427) with any changes.
  • By Mail

    • Please do not send cash, only checks or money orders.
    • Write your Washington Gas account number on your check/money order for proper crediting to your account.
    • Return your remittance stub with your check or money order.
    • Please do not write on the stub or include extra correspondence/requests with your payment.
    • If using an envelope other that the one provided with your bill, address the new envelope to Washington Gas, P.O. Box 37747, Philadelphia, PA 19101-5047 to avoid processing delays.

     

    When paying by check, you authorize Washington Gas to clear the payment electronically. Your check is not returned to you, so please use your bank statement as proof of payment.

  • By Phone

    • Paying by check: you will need your current Washington Gas account number and the routing/checking account numbers for your bank.
    • Paying by credit or debit card: you will need your Washington Gas account number, house or building number and your credit or debit card number.
  • Online

    • You can log into our quick, secure eService Center* to view or pay your current gas bill. There is no charge for paying online (personal checking account or credit/debit card).
    • You also can view and pay your bill by enrolling in our paperless eBill program.
    • If you pay your gas bill through an online banking service, make sure the account number you enter matches the account number on your Washington Gas bill.

     

    *The eService site currently does not support Android phones. To access the desktop site, click the “Pay Bill” button. (You may see the message, “eservice.washgas.com page cannot be found.”) Go to Menu/Settings within your browser and select “Desktop Site.” The eService site should appear upon reloading the page.

  • Walk-In Payment Centers

    Our walk-in offices are reopening after COVID. Payments may be made by cash, check or money order at these locations.

    Washington Gas Anacostia/Congress Heights Office*
    Note: Cash is not accepted at this location.
    2300 Martin Luther King Jr. Ave. SE
    Washington, DC 20032
    Monday-Friday, 8 a.m. to 4 p.m. (except holidays)
    *Opening June 6, 2022

    Washington Gas Winchester Office

    350 Hillandale Lane
    Winchester, Va. 22602
    Monday-Wednesday-Friday
    8 a.m. to 4 p.m. (except holidays)

    Washington Gas Frederick Office
    1800 N. Market St.
    Frederick, Md. 21701
    Monday-Wednesday-Friday
    8 a.m. to 4 p.m. (except holidays)

  • Drop Boxes

    Please note that we can only accept payments (checks and money orders) at drop box locations. For full customer service assistance, please visit a location listed under WALK-IN PAYMENT CENTERS.

     

    District of Columbia

    1000 Maine Ave. SW
    Washington, DC 20024

    2300 Martin Luther King Jr. Ave. SE
    Washington, DC 20032

    Maryland

    4000 Forestville Road
    Forestville, Md. 20747

    1800 N. Market St.
    Frederick, Md. 21701

    Virginia

    6801 Industrial Road
    Springfield, Va. 2215

    350 Hillandale Lane
    Winchester, Va. 22602

  • By Cash

    Make easy cash payments at stores near you by using the bar code located on the back of your Washington Gas bill. There is no charge for this payment option. You can also create an EZ-Payslip by following the steps below:

    1. Visit washingtongas.com/paycash or scan the QR code below. 
      qr code
    2. Send the EZ-Payslip to your mobile device or print from your email.
    3. Take the mobile or printed EZ-Payslip to the store of your choice to pay your bill with cash.

     

    You can reuse the bar code on your Washington Gas bill or your new EZ-Payslip for future bill payments. Please allow two business days prior to the due date on your bill for your payment to post to your account.

    Participating retail stores:

    • 7-Eleven
    • CVS
    • Ace Cash Express
    • Family Dollar
    • Casey’s