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PAYMENT OPTIONS

PAYMENT OPTIONS

Please check your bill to make sure that the name and address on your account are correct. This helps us provide you more efficient service should there be any questions or concerns regarding your account. Please call 703-750-1000 with any changes. Customers outside the local calling area, dial 800-752-7520.

Click below to learn more about your payment options:
  • By Mail

    Return your remittance stub with your check or money order — never send cash. Write your account number on your check or money order for proper credit of your payment. Do not include any correspondence with your payment and do not write on or make requests on the remittance stub.

    When you pay your Washington Gas bill by check, you authorize Washington Gas to clear it electronically. Your check will not be returned to you. Your bank statement serves as proof of payment.

    If you send your payment in an envelope other than the one we provide, please address it to Washington Gas, P.O. Box 37747, Philadelphia, PA 19101-5047. Sending the payment to any other address will delay processing.

  • By Phone

    Use our Automated Services Line (703-750-7944) to pay your bill with your personal checking account, credit card or debit card. Customers outside the local calling area may dial 800-752-7520. When paying by check, you will need your current Washington Gas account number and your bank’s routing number and check­ing account number, which are listed at the bottom of the check. The routing number consists of the first nine digits and your checking account number is the second set of digits. Please do not use the last set of digits in the row — this is your check number.

    There is no charge for use of the credit card or debit card payment option.

  • By Cash

    Make quick and easy cash payments at any local 7-Eleven store.

    Simply follow the steps below:
    1) Visit https://sna.pn/pay/WashingtonGas to select a 7-Eleven location near you and create an EZ-Payslip.
    2) Send the EZ-Payslip to your mobile phone or print it from your email.
    3) Take your mobile or printed EZ-Payslip to 7-Eleven and pay your bill with cash.

    The best part is, you can reuse your new EZ-Payslip for future bill payments. There is no charge for this payment option.
  • Online

    Log in to the eService Center website to view or pay your current gas bill quickly and securely. Use your personal checking account, credit card or debit card to pay your bill. There is no charge for using a credit card or debit card to pay your bill.

    You also can view and pay your bill at mycheckfree.com.

    If you pay your gas bill through an online banking service, make sure the account number you enter matches the account number printed on your Washing­ton Gas bill.



    Note to Android users: Currently, users who click on the “Pay Bill” tile are not able to access the eService site.

    As a workaround, please follow the instructions below to access the Desktop Site:
    1. Click on the “Pay Bill” tile.
    2. You may see the following message: “The eservice.washgas.com page cannot be found.”
    3. Go to Menu/Settings within your browser.
    4. Select “Desktop Site.”
    5. The eService site should appear upon reloading the page.

  • Walk-In Payment Centers

    Washington Gas Main Office:
    1100 H Street, NW
    Washington, DC 2000
    Monday-Friday, 8 a.m. to 4 p.m., except holidays.

    Washington Gas Anacostia/Congress Heights Of­fice:
    Note: Cash is not accepted at this location.

    2300 Martin Luther King Jr. Avenue, SE
    Washington, DC 20032
    Monday-Friday,
    8 a.m. to 4 p.m., except holidays.

    Washington Gas Frederick, Maryland Office:
    1800 N. Market Street
    Frederick, MD 21701
    Monday-Friday,
    8 a.m. to 4 p.m., except holidays.

    Washington Gas Winchester, Virginia Office:
    350 Hillandale Lane
    Winchester, VA 22602
    Monday-Friday,
    8 a.m. to 4 p.m., except holidays.

    Payments may be made by cash, check or money order at these locations.


    Drop Boxes:

    District of Columbia:
    101 Constitution Avenue, NW
    Washington, DC 20001

    2300 Martin Luther King Jr. Avenue, SE
    Washington, DC 20032

    Maryland:

    4000 Forestville Road
    Forestville, MD 20747

    1800 N. Market Street
    Frederick, MD 21701

    Virginia:
    6801 Industrial Road
    Springfield, VA 2215

    350 Hillandale Lane
    Winchester, VA 22602

    Washington Gas accepts only checks and money orders at drop boxes.