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CUSTOMER CHOICE

CUSTOMER CHOICE

Giving Customers Choice

For FAQs about our Customer Choice Program:

Click here.

Washington Gas is a leading proponent of giving customers the freedom to choose their natural gas supplier. Exercising this choice could result in lower gas costs and ultimately, a lower gas bill. As your natural gas utility, we believe it is our responsibility to inform you about how deregulation of the natural gas industry could have a direct impact on you, our customer.

There are two key components to your natural gas service: the supply, or actual gas product and the distribution or delivery of the gas. As a natural gas consumer, you may purchase your natural gas supply from one of a number of licensed energy supply companies or from Washington Gas, which is a regulated utility. As a regulated utility, Washington Gas charges customers the same price that the company pays for the gas supply. Licensed energy supply companies may have greater flexibility in what they charge you. They compete for your business and some may offer price incentives that could result in cost savings to you.

You Can Choose Your Natural Gas Supplier

If you choose an energy supply company other than Washington Gas, you will sign an agreement with that supplier for the terms of your service. If you wish to continue to buy from Washington Gas, no further action is necessary. Regardless of which company sells you natural gas, Washington Gas will continue to deliver gas safely and reliably to your home or business through its distribution system, address your customer needs, bill and collect for usage and respond around the clock to natural gas emergencies.

 

Customer Billing Options

Washington Gas Delivery Service Customers buy gas from an energy supply company. As a participant in the Customer Choice Program, you have the choice to select how you would like to be billed. Depending on what billing services your natural gas supplier offers, you may receive a single bill or two separate bills. Delivery Service customers could be billed by either method listed below and should discuss billing choices with prospective energy supply companies.

  • One bill: This method combines Washington Gas’ charges and the energy supply company’s charges. The bill may be provided by Washington Gas or by the energy supply company. If you choose to receive a combined bill from Washington Gas— which includes Washington Gas’ delivery charges and natural gas charges from the energy supply company —Maryland regulations require Washington Gas to purchase the supplier charges and they become utility charges due to Washington Gas.
  • Two separate bills: Washington Gas sends the customer a bill for the distribution charge, system charge and applicable taxes. The energy supply company sends the customer a bill for the natural gas supply and any other applicable charges.

Application of Payments

If you choose to buy gas from an energy supply company and receive a consolidated bill from Washington Gas for the delivery and supply service, the Code of Maryland Regulations currently requires that payments on your account are applied as follows:

  • First, to any past due amount owed to Washington Gas for utility related charges;
  • then, to any past due amount owed to an energy supply company, if applicable, for the cost of gas;
  • next, to any current amount due Washington Gas;
  • then, to any current amount due the energy supply company; and
  • finally, to any other non-regulated purchase that is on the bill.

Customer Choice by Jurisdiction

Customer Participation

Current Customer Enrollment:

Jurisdiction Customer Class Customers Participating Customers Eligible Percentage of Participating Customers





District of Columbia Residential 15,197 144,336 11%

Commercial 4,586 12,504 37%

Interruptible 162 170 95%





Maryland Residential 94,567 430,353 22%

Commercial 13,685 30,196 45%

Interruptible 190 194 98%





Virginia Residential 45,214 483,033 9%

Commercial 10,090 28,847 35%

Interruptible 181 189 96%
                                                

Note: Commercial figures above include Commercial & Industrial (C& I) and Group Metered Apartments (GMA) customers. Virginia data includes Shenandoah customers.

Updated: August 2016

 

Total Customer Choice Participation by Jurisdiction

 

 

District of Columbia: 19,945 (orange)
Maryland: 108,442 (blue)
Virginia: 55,485 (green)

Updated: August 1, 2016

Information for Gas Suppliers

If you would like to obtain information on supplier obligations, charges, enrollment nominations, code of conduct or current customer enrollment, please click below for more information.


Firm/Interruptible Curtailment Reporting

Purchased Gas Costs


Dollars Per Therm*
Month/Year District of Columbia Maryland Virginia

Residential & Commercial Residential & Commercial Residential Commercial Group Metered Apartments
Jan-14 $0.5946 $0.5957 $0.5534 $0.5619 $0.7110






Feb-14 $0.6466 $0.6484 $0.6086 $0.6171 $0.7663






Mar-14 $0.9251 $0.9324 $0.8982 $0.9118 $1.0608






Apr-14 $0.8135 $0.8194 $0.7856 $0.7991 $0.9482






May-14 $0.7177 $0.7223 $0.6892 $0.7027 $0.8518






Jun-14 $0.6904 $0.6938 $0.6625 $0.6761 $0.8331






Jul-14 $0.6904 $0.6938 $0.6625 $0.6761 $0.8331






Aug-14 $0.5273 $0.5284 $0.4980 $0.5116 $0.6686






Sep-14 $0.5395 $0.5404 $0.5076 $0.5204 $0.6786






Oct-14 $0.5395 $0.5404 $0.5076 $0.5204 $0.6786






Nov-14 $0.5395 $0.5404 $0.5076 $0.5204 $0.6786






Dec-14 $0.5753 $0.5875 $0.5700 $0.5353 $0.6027






Jan-15 $0.5753 $0.5875 $0.5700 $0.5353 $0.6027






Feb-15 $0.4953 $0.5065 $0.4907 $0.4560 $0.5234






Mar-15 $0.6274 $0.6324 $0.6223 $0.5847 $0.6572






Apr-15 $0.6274 $0.6324 $0.6223 $0.5847 $0.6572






May-15 $0.6274 $0.6324 $0.6223 $0.5847 $0.6572






Jun-15 $0.5625 $0.5665 $0.5574 $0.5208 $0.5977






Jul-15 $0.4484 $0.4509 $0.4416 $0.4051 $0.4820






Aug-15 $0.4484 $0.4509 $0.4416 $0.4051 $0.4820






Sep-15 $0.4703 $0.4731 $0.4584 $0.4213 $0.4986






Oct-15 $0.4703 $0.4731 $0.4584 $0.4213 $0.4986






Nov-15 $0.4172 $0.4193 $0.4132 $0.3761 $0.4534






Dec-15 $0.3607 $0.3821 $0.3529 $0.3089 $0.4074






Jan-16 $0.3210 $0.3418 $0.3110 $0.2670 $0.3655






Feb-16 $0.3210 $0.3418 $0.3110 $0.2670 $0.3655






 Mar-16  $0.4137  $0.4238  $0.3814  $0.3526  $0.4474
           
 Apr-16  $0.3612  $0.3706  $0.3199  $0.2911  $0.3859
           
 May-16
 $0.4025 $0.4124  $0.3574  $0.3286  $0.4235
           
 Jun-16  $0.4699  $0.4807  $0.4132  $0.3839  $0.4791
           
 Jul-16  $0.5092  $0.5205  $0.4516  $0.4223  $0.5176
           
 Aug-16  $0.5092  $0.5205  $0.4516  $0.4223  $0.5176
*Reflects purchased gas costs minus balancing charges listed below. Effective April 2001, the Balancing Charge is billed to third party suppliers by Washington Gas to recover a portion of Washington Gas' capacity and peaking operation's costs. The Balancing Charge does not include a portion of Washington Gas' storage costs, which are billed separately to third party suppliers.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             



Balancing Charge


Balancing Charge
Month/Year District of Columbia Maryland Virginia

Residential & Commercial Residential & Commercial Residential Commercial Group Metered Apartments
Jan-14 $0.0110 $0.0147 $0.0127 $0.0107 $0.0124






Feb-14 $0.0110 $0.0147 $0.0127 $0.0107 $0.0124






Mar-14 $0.0147 $0.0148 $0.0180 $0.0120 $0.0151






Apr-14 $0.0147 $0.0148 $0.0180 $0.0120 $0.0151






May-14 $0.0147 $0.0148 $0.0180 $0.0120 $0.0151






Jun-14 $0.0147 $0.0148 $0.0180 $0.0120 $0.0151






Jul-14 $0.0147 $0.0148 $0.0180 $0.0120 $0.0151






Aug-14 $0.0147 $0.0148 $0.0180 $0.0120 $0.0151






Sep-14 $0.0147 $0.0148 $0.0180 $0.0120 $0.0151






Oct-14 $0.0147 $0.0148 $0.0180 $0.0120 $0.0151






Nov-14 $0.0147 $0.0148 $0.0180 $0.0120 $0.0151






Dec-14 $0.0113 $0.0115 $0.0141 $0.0094 $0.0119






Jan-15 $0.0113 $0.0115 $0.0141 $0.0094 $0.0119






Feb-15 $0.0113 $0.0115 $0.0141 $0.0094 $0.0119






Mar-15 $0.0117 $0.0126 $0.0109 $0.0105 $0.0080






Apr-15 $0.0117 $0.0126 $0.0109 $0.0105 $0.0080






May-15 $0.0117 $0.0126 $0.0109 $0.0105 $0.0080






Jun-15 $0.0117 $0.0126 $0.0109 $0.0105 $0.0080






Jul-15 $0.0117 $0.0126 $0.0109 $0.0105 $0.0080






Aug-15 $0.0117 $0.0126 $0.0109 $0.0105 $0.0080






Sep-15 $0.0117 $0.0126 $0.0109 $0.0105 $0.0080






Oct-15 $0.0117 $0.0126 $0.0109 $0.0105 $0.0080






Nov-15 $0.0117 $0.0126 $0.0109 $0.0105 $0.0080






Dec-15 $0.0129 $0.0141 $0.0019 $0.0118 $0.0082






Jan-16 $0.0129 $0.0141 $0.0019 $0.0118 $0.0082






Feb-16 $0.0129 $0.0141 $0.0019 $0.0118 $0.0082
           
 Mar-16 $0.0058 $0.0159 $0.0124 $0.0074 $0.0079
           
 Apr-16  $0.0058  $0.0159  $0.0124  $0.0074  $0.0079
           
 May-16  $0.0058  $0.0159  $0.0124 $0.0074 $0.0079
           
 Jun-16  $0.0058  $0.0159  $0.0124  $0.0074  $0.0079
           
 Jul-16  $0.0058  $0.0159  $0.0124  $0.0074  $0.0079
           
 Aug-16  $0.0058  $0.0159  $0.0124  $0.0074  $0.0079
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               

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