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We respond immediately and at no charge to customers for any natural gas emergency, such as escaping gas or a malfunctioning appliance. 

In the event of an emergency, we may be required to turn off gas service to your home or appliance. If your appliance requires repair or replacement, you will be advised to call a licensed natural gas contractor. As with any major service or repair, you may wish to shop around for services and terms that are best for you.

The Natural Gas Appliance Checklist, provided as a public service by Washington Gas and the U.S. Consumer Product Safety Commission, provides guidelines for specific checks recommended by the National Fire Protection Association and the American Gas Association (AGA) for residential natural gas appliances. Have a technician fill out the form while performing your annual inspection. Ask for an explanation of any comments or problems that are discovered during the inspection.

Washington Gas and the U.S. Consumer Product Safety Commission recommend annual safety inspections of your natural gas appliances by a qualified technician.