Get Help: Your Washington D.C. Gas Bill
Washington Gas Cares: Get Help with Your Washington, D.C. Gas Bill
Here for the DMV Today and Every Day
If you have fallen behind on your gas bill and live in Washington, D.C., we are here to help.
Washington Gas partners with federal programs, District managed programs, and community organizations to connect you with the support you may need. Your first step toward receiving financial assistance is to apply for the federal LIHEAP Program. Once approved, you may qualify for additional programs listed below.
If you do not qualify for energy assistance programs, or if you’re in a position to help others in your community, additional options are shared below.
At a Glance: Washington D.C. Energy Assistance Programs
Bill Assistance
- Federal LIHEAP Program
- Residential Essential Services (Utility Discount Program)
- Washington Area Fuel Fund (WAFF)
- Arrearage Management Program (AMP)
Energy Efficiency & Home Support
Bill Management Options
Help Other Stay Warm
Bill Assistance
Federal LIHEAP Program
LIHEAP provides financial assistance to help eligible households pay their energy bills. Your household size, income, and other factors determine eligibility. Once certified, you may qualify for additional programs such as RES, WAFF, WAP, and EMS. You may apply once per program year, which runs from October 1 through September 30.
Apply at:
- Visit the DOEE LIHEAP website
- Call DOEE at 311
Residential Essential Services (RES)
If natural gas is your primary heating source, you may qualify for a monthly discount during the heating season (November 1–April 30). From May through October, eligible customers receive a 50% discount on the monthly Customer Charge.
The Residential Essential Services (RES) program, also known as the Utility Discount Program (UDP), is accepting applications until September 30.
Learn more:
Apply at doee.dc.gov/udp
Washington Area Fuel Fund (WAFF)
Washington Gas created the Washington Area Fuel Fund (WAFF) to help families in need pay their natural gas heating bills. Even if you do not qualify for other programs, you may still receive help from WAFF by demonstrating financial need.
Learn more and apply for WAFF
Arrearage Management Program (AMP)
The Arrearage Management Program helps eligible customers reduce or eliminate past-due balances when new bills are paid on time.
AMP can help you:
- Lower or eliminate existing past-due balances
- Bring your account current
- Manage your budget when costs rise
- Avoid disconnection
- Reduce financial stress
Energy Efficiency & Home Support
Weatherization Assistance Program (WAP)
WAP helps income-eligible households reduce energy costs and improve home comfort. Services may include insulation, duct sealing, heating and cooling system repairs or replacement, air sealing, and ENERGY STAR® upgrades.
To qualify, you must:
- Be approved for LIHEAP, or
- Someone in the household is receiving SSI or TANF
After applying for LIHEAP and indicating interest in WAP, a DOEE representative will contact you with next steps.
Learn more:
- Visit WAP online
- Call DOEE at 311
- Email energyefficiency.conservation@dc.gov
Emergency Mechanical System Program (EMS)
EMS provides emergency replacement of failed mechanical systems such as hot water heaters, furnaces, boilers, or air conditioning units. This program is intended for residents whose systems require immediate repair or replacement.
Eligibility is the same as WAP:
- Be approved for LIHEAP, or
- Someone in the household is receiving SSI or TANF
Learn more:
- Visit WAP online
- Call DOEE at 311
- Email energyefficiency.conservation@dc.gov
Bill Management Options
If you do not qualify for the above programs, or if you still need additional support, Washington Gas offers several tools to help you manage your bill:
- Installment Payment Plan: Spread your balance over 12 months
- Budget Plan: Pay the same amount each month
- eBill for paperless billing
- AutoPay for automatic monthly payments
Want to Help Others Stay Warm?
Your support can make a meaningful difference for families in need.
- Gift of Warmth: Help friends, family, or neighbors with their gas bill
- Washington Area Fuel Fund (WAFF): Washington Gas created WAFF to help families in need pay their natural gas heating bills.
Additional Help
If you have any questions regarding energy assistance plans in the area, please reach out at EAP@washgas.com or (703)750-4406.
