July 22, 2024

You may know Washington Gas as a +175-year-old utility provider, and we’re proud of our history and future innovations. While that describes what we do, we hope you also know how deeply we care about our communities.

We are committed to providing care that helps you build resiliency and thrive under any circumstances.

“Washington Gas is dedicated to the communities, families, neighbors, and individuals we serve. It’s part of who we are and what the Washington Gas Cares initiative is all about—to lend a helping hand,” said President Blue Jenkins. “Our team supports customers facing difficult decisions when paying their bills. We can help identify the right energy assistance options and payment plans that fit our customers’ budgets and schedules during times of need.” 

The programs and resources below are just a sample of ways to seek assistance for yourself and those you love. To learn more about any of the options below, visit washingtongascares.com.

Many Forms of Assistance

You may qualify for a Home Energy Assistance Program (LIHEAP) grant to help pay your energy bill. Many other federal and state assistance programs can also use your LIHEAP application to provide additional aid. This is one of the most valuable actions you can take to receive energy assistance. Learn more at www.benefits.gov/benefit/623.

The Washington Area Fuel Fund (WAFF) is a partnership between Washington Gas and The Salvation Army that has distributed nearly $34 million over the past 40 years to more than 103,000 area households for help with utilities. If you are a qualifying District of Columbia resident, you can receive assistance regardless of your energy provider. 

If you’d like to donate, please text SPREADWARMTH to 53-555. Learn more at WAFFhelp.org.

Would you like to help a friend, neighbor, or family member pay their Washington Gas bill? With our Gift of Warmth program, you can easily assist others with a one-time or recurring utility payment. You can also donate anonymously. Learn more at bit.ly/3Tx010W.

Manage Energy Costs

Whether you own, rent, or plan to buy a first home, your monthly utility budget matters. Completing an online Home Energy Profile provides an energy ranking, savings estimate, and upgrade recommendations for your home energy usage. It takes about five minutes and requires no sign-up or personal data.

You may also qualify for a free Energy Conservation Kit. Learn more at bit.ly/washgas-energy-audit.

Energy Saver is a U.S. Department of Energy (DOE) consumer resource for saving energy and using renewable energy technologies at home. Get tips for everything from lowering home heating and cooling costs to improving moisture control and ventilation. Learn more at bit.ly/doe-esaver.

Through the DOE’s Weatherization Assistance Program, you may apply for an “energy retrofit” for everything from new insulation to updated heating and cooling systems to upgraded electrical appliances. Learn more at bit.ly/doe-weather.

Managing Your Washington Gas Bill

You can make payment arrangements by enrolling in the Installment Payment Plan before signing up for the Budget Plan.

Installment Plans are available for 12 months and up to 24 months if you receive energy assistance. No down payment is required, and payment deferral is interest-free. Installment plans distribute your current outstanding balance across several billing periods.

Avoid further credit action on your account if you make payments according to the agreement. Once your plan is approved, you can enroll in the Budget Plan. Learn more at bit.ly/wg-bill-manage.

The Budget Plan spreads the cost of winter heating over the entire year so that you pay the same amount every month. Each month, your bill will show actual gas usage and budget installments so that you can review the information.

The Budget Plan is designed as a 12-month program, and we encourage you to stay on it year-round to realize the potential benefits. Learn more at bit.ly/wg-bplan.

Payment Extension Plans are also available for residential customers only and allow for a payment due date extension, which allows extending payment due dates.  

Please reach out to EAP@washgas.com with your questions.

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