We are pleased to announce that Washington Gas walk-in customer service centers in Virginia and Maryland have reopened on Mondays, Wednesdays and Fridays!

Throughout the COVID-19 pandemic, the safety of our customers and employees has been our number one priority. While it was the responsible choice to close our walk-in service centers, it was also a very difficult decision. We strive to constantly improve our customer service options, and we understand that these closures were a lengthy inconvenience. Thank you for your patience!

With the easing of COVID restrictions, our friendly customer service teams are once again available to welcome and assist you in person. You can access a full range of options that include paying your bill, starting/stopping service, applying for energy assistance, setting up payment plans and much more.

Washington Gas, Frederick Office
1800 N. Market St.
Frederick, Md. 21701
Monday-Wednesday-Friday
8 a.m. to 4 p.m. (except holidays)

Washington Gas Winchester Office
350 Hillandale Lane
Winchester, Va. 22602
Monday-Wednesday-Friday
8 a.m. to 4 p.m. (except holidays)

Be sure to check out our many convenient options for Washington Gas payment and service.

We appreciate your business and thank you for your patience during these challenging times. We look forward to assisting you soon!